Terms of service

3. Terms of Service

Overview

This website is operated by Graphonic Mnemonics LLC ("we," "us," and "our"). We offer this website, including all information, tools, and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced herein or available by hyperlink. Please read these Terms carefully before using our site. If you do not agree, you may not access the website or use any Service. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you must not, in using the Service, violate any laws in your jurisdiction.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy of information

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be the sole basis for decisions without consulting more accurate or complete sources. Any reliance on this material is at your own risk.

4. Products, pricing, and modifications

We strive to display our products and their colors as accurately as possible, but we cannot guarantee that your device's display of any color will be accurate. Prices for our products are subject to change without notice, and we reserve the right to modify or discontinue any product or limit quantities at any time. We shall not be liable to you or any third party for any modification, price change, or discontinuance of a product or the Service.

5. Orders and pre-orders

We reserve the right to refuse or cancel any order, and to limit or cancel quantities purchased per person, household, or order, at our discretion. Some products are sold as pre-orders and will ship on the date noted on the product page. By placing a pre-order, you authorize us to charge your payment method at the time of purchase and agree to the pre-order and cancellation terms in our Refund, Return & Exchange Policy and Shipping Policy.

6. Accuracy of billing and account information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your information so we can complete your transactions and contact you as needed. You are responsible for maintaining the confidentiality of your account and password.

7. Intellectual property

All content on this site — including the Graphonic Mnemonics name and branding, the proprietary embedded picture-mnemonic letterforms and illustrations, product designs, text, graphics, and logos — is the property of Graphonic Mnemonics LLC or its licensors and is protected by copyright, trademark, and other intellectual-property laws. You may not copy, reproduce, distribute, republish, or create derivative works from any of our content or artwork without our prior written permission.

8. Optional tools and third-party links

We may provide access to third-party tools and links to third-party websites over which we have no control. We provide these "as is" and "as available" without warranties, and we are not responsible for the content, accuracy, or practices of third-party sites. Please review their terms and policies before engaging with them.

9. User comments and feedback

If you send us creative ideas, suggestions, or other feedback, whether at our request or not, you agree that we may use, edit, copy, publish, and distribute them in any medium without restriction and without compensation to you. We are under no obligation to keep any comments confidential.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies, and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders (including after an order has been submitted) if any information is inaccurate, without prior notice.

12. Educational disclaimer

Our products are educational tools designed to support early literacy. While our approach is grounded in research, we do not guarantee any specific learning outcome, as results vary from child to child. Our products are not a diagnosis or treatment for any learning or developmental condition and are not a substitute for professional educational or medical advice.

13. Prohibited uses

You may not use the site or its content for any unlawful purpose, to solicit unlawful acts, to infringe our or others' intellectual-property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect others' personal information, to spam or scrape, or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

14. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered through it are provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose. To the fullest extent permitted by law, Graphonic Mnemonics LLC and its owners, employees, and affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the site or any products. Where liability cannot be excluded, our total liability is limited to the amount you paid for the product at issue.

15. Indemnification

You agree to indemnify and hold harmless Graphonic Mnemonics LLC and its affiliates from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full effect.

17. Termination

These Terms are effective unless and until terminated by either you or us. We may terminate them at any time if you fail, or we suspect you have failed, to comply with any provision, and you will remain liable for all amounts due up to the date of termination.

18. Entire agreement

These Terms and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.

19. Governing law

These Terms and any separate agreements by which we provide you services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict-of-law rules.

20. Changes to these Terms

We may update these Terms from time to time. The most current version is always posted on this page, and changes take effect when posted. Your continued use of the site after changes are posted constitutes acceptance of those changes.

21. Contact

Questions about these Terms should be sent to info@graphonicmnemonics.com.